Refund Policy
Last updated 10 September 2026
A SAJUICE reading is a personalised digital product that is generated and delivered to you immediately after payment. This policy explains when we offer a refund.
We will refund you if something went wrong
Contact us within 14 days of purchase for a full refund if:
- the detailed reading never generated or was never delivered;
- you were charged more than once for the same reading, or charged in error;
- the reading is materially not what was described on the page (for example, large sections are missing or unreadable).
Change of mind
Because the reading is produced for your exact birth details and is available to you the moment you pay, we generally do not refund a purchase simply because you changed your mind or disagree with the interpretation. By completing checkout you ask us to deliver the reading immediately and acknowledge this.
That said, if you are unhappy, write to us — we would rather make it right than leave you dissatisfied.
How to request a refund
Email support@sajuice.com from the address you used at checkout, with your order number (in your receipt from Lemon Squeezy) and a short note on what happened. We aim to reply within 3 business days.
Refunds are issued by Lemon Squeezy, our merchant of record, back to your original payment method. It can take a few business days for the bank to post it.
Your statutory rights
Nothing in this policy removes any refund or cancellation right you have under the mandatory consumer law of your own country. Where such a right applies, it stands alongside this policy.